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            “I received my gift card but when I went to use in-store/online I was told that this has already been redeemed or invalid.” What can I do?

            Modified on Tue, 17 Mar, 2020 at 11:16 AM

            1. Escalate to Digital Glue with all required gift card information if you haven’t already
            2. The relevant merchant will need to be contacted by Digital Glue to check for usage records or validity issues related to the gift card
            3. Further guidance will be provided post consulting with merchant

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